The Journey of Finding Balance

This year is my 30th anniversary here at FedEx. The Company is 35 years old, so you can imagine I've seen, experienced and been through a lot of change. In that time I've been fortunate to grow my professional career to a point where today I serve as vice president of FedEx Customer Information Services customer service operations. I have had the opportunity to hold many different positions throughout the company which has given me the ability to grow and learn.

FedEx Lingo

As with any culture, FedEx has developed it's own unique language over the past 35 years. It's a part of who we are as an organization. The FedEx Blog Team has talked a great deal about whether we should discourage bloggers from using "FedEx lingo" in their posts. In the end, we felt that asking bloggers to "translate" their posts would run counter to the goal of giving readers an inside look at FedEx. So, you will often see MEM instead of "Memphis" or the HUB instead of "the airport facility" or PEAK instead "the holiday season" ... consider it a foreign language credit.