One of my responsibilities at FedEx is to communicate to the world about FedEx Ground news and achievements, and when we decided to focus part of our blog on “Economics & Access”, I decided to use this forum to share some of the details of our nationwide expansion that is creating jobs and opportunities in communities across the country despite highly volatile and challenging economic conditions.
During the holiday season I often hear stories about outstanding efforts our employees make on behalf of customers. When recognized for their effort, most say “I was just doing my job.” That reaction is understandable because a commitment to going above and beyond for our customers is simply what we do. What is not required or expected, but evident every day, are the numerous ways employees reach out to help one another as well as strangers.
In 2005, FedEx went solar by installing a 904-kilowatt photovoltaic system on the Oakland Hub in California. It took 300,000 solar cells developed by Sharp installed into 5,769 photovoltaic modules to cover the 81,000 square foot area roof. At peak output, the solar-electric system installed by Berkeley-based PowerLight Corporation, can produce the equivalent power used by more than 900 homes during the daytime. In addition to generating electricity, the solar panels will help insulate the buildings, further reducing heating and cooling costs.
Gen-Y is a generation that has never been without today’s level of access to goods, information and even their friends with new social media. But the journey is never-ending. Where do these new consumers of Access see it taking us next?
For the past three years, FedEx has been talking about Access to influencers, customers, employees and other key audiences. Now we want to hear back from this Access Generation.
Watch the television hit Hell’s Kitchen and you can cut the tension with a knife. Emotions run high with frantic chefs often fighting back tears. Visit the kitchen at the Woodlands Foundation outside of Pittsburgh and you’ll find a completely different atmosphere.