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2008

People & Workplace

FedEx Makes "Best Companies to Work for" List

By Fred Smith on January 22, 2009
 
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Today FORTUNE announced its list of America’s 100 Best Companies to work for 2009, and I am very proud FedEx made the list for the 11th time in the past 12 years.  We are the largest company (in terms of number of employees) to make the cut, so it’s an even greater honor—after all, the bigger the company, the more challenging it is to manage for excellence. In addition, scores for participating companies are partially based on the responses of several hundred of their own employees.

I’d like to give a big thanks to all our team members, particularly in difficult economic times, for achieving this recognition for FedEx. We can only exceed customer expectations if we have a great team delivering every day on our Purple Promise, which says "I will make every FedEx experience outstanding." Our people are the public face of FedEx and, through our Purple culture, the ones who keep our reputation strong.  Why does that matter?  Studies show that strong cultures and good reputations deliver better financial results, beat the competition and cultivate more loyal customers. Essentially, culture and reputation have become powerful competitive differentials in the marketplace.

As always, we appreciate such recognition, but whether we receive the accolades or not, we’ll keep doing what we say we’ll do, raising our quality and service standards, and never being satisfied until every transaction is flawless. Thanks again, FedEx team!  You are the ones who make it happen.

Visit the FedEx Multimedia Center's Our People channel to find out what makes FedEx such a great place to work.

 

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I am moved to respond to

Submitted by Tess on 01/22/09 - 9:43 pm
I am moved to respond to Morgan's comment. There are many of us with FedEx Office that will disagree with Morgan. I started working for a Kinko's franchise in 1996 in the Tulsa Market for $7 hour. It wasn't much but the insurance benefits were great and I was a divorced parent with two small children. And I had a lot of hope for the future. I took classes at night and online. I took extra classes on the Knowledge Network. I took charge of my development. I have a good life. My team works together religiously to make a difference to our customers, our company, to each other and to ourselves. The Tulsa Market is a close knit bunch who truly care about each other. We (FedEx Office) may be the new kids on the block. But we are not the "red headed step child of Fedex". We are part of the future and the folks I work with are proud to be FedEx. I have a college degree and I am marketable outside of FedEx. I CHOOSE to stay at FedEx. The days of "bad pay and bad benefits" existed for me only in the brief period that I did not take charge of my development. Warm regards, Tess Tucker 0144
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I have been with FedEx 10

Submitted by lene davis on 01/22/09 - 9:32 pm
I have been with FedEx 10 years....and yes FedEx Office is treated like the stepchild....but I belive that in the future as we truly operate as one...great things will happen...Let's keep hope alive...change is coming......
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I am especially proud to be

Submitted by dawn on 01/22/09 - 9:03 pm
I am especially proud to be working for FedEx Office. I have only been with the company for 1 year and I have had the best time. Everyone at FedEx cares about their employees. I also believe strongly in the purple promise.
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I just wanted to say that I

Submitted by Chris Burris on 01/22/09 - 8:18 pm
I just wanted to say that I am proud every day to work for FedEx. This company served my father for 20+ years, and now me and my girlfriend for 13 and 20 years. It is a pleasure to do the things that will keep FedEx strong and a dominate world force.
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I have been a Recruiter(in

Submitted by Shaun on 01/22/09 - 7:44 pm
I have been a Recruiter(in another Industry) for many years and I am so glad to be a part of the FedEx family!!!!!!!!!!!!!!!!!!! Recruiter
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Congratulations to all in

Submitted by Elango Sundaram on 01/22/09 - 6:35 pm
Congratulations to all in FedEx. This is a great place to work. Next we should come in the list of "World's 100 Best Companies to work for" and "America’s 10 Best Companies to work for".
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I've worked for FedEx Ground,

Submitted by David on 01/22/09 - 6:09 pm
I've worked for FedEx Ground, Home Delivery, and for the past few years, Express. I couldn't be happier with my experiences in the corporation. My only surprise is that we were not ranked higher. Sadly, my previous employer of five years has made the list several times, and late last year began laying people off. That has made me fully aware that FedEx cares about employees with the changes it has made for 2009 to further prevent a need to make cuts. With the economy the way it is, I'm proud to be a part of the PURPLE PROMISE! Thank you for making this a great place to work.
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Kudos Mr. Smith! Having a

Submitted by Hope Alexander on 01/22/09 - 4:52 pm
Kudos Mr. Smith! Having a background in the newspaper industry, I am so happy I made the decision 13 years ago to join your team. These are difficult times for everyone and your decisions to keep as many people employed as possible whatever the sacrifice, will be rewarded in team member loyalty for years to come.
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Microsoft has made a profit

Submitted by Spike Lee on 01/22/09 - 4:21 pm
Microsoft has made a profit of 4.1BILLION this quarter, just a little off from the 4.5Billion from last year quarter! 4.1Bil is a lot of profit!!!! But the greedy Microsoft is not happy, they are laying off 5000 people. Company like that deserve no loyalty from the employees. They contribute to the unemployment statistic and creating bad aura for this economy climate. There's other reason why Microsoft is not loved by the tech community, but this absolutely does not help it. It affects moral, affect the quality of the products, and that just feeds the spiral downward momentum. In the contrary, Fedex has always been the people first, profit later company, thus during good time or bad time, we stick with you, we always make sure Fedex service quality is #1 in the world!Thats why as a loyal employee, we always on the lookout for FedEx. I salute you Mr. Smith. You really mean what you said, and thats a rare breed nowaday and you're the true champion and leader that others should learn from.
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Morgan, do you work for FedEx

Submitted by Tollyne Fischbach on 01/22/09 - 3:56 pm
Morgan, do you work for FedEx Office? If you do; shame on you because this is absolutely not the truth. Hopefully, the unemployed in this world that would love to have a job with FedEx Office will forgive you!
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