People & Workplace

FedEx Makes "Best Companies to Work for" List

By Fred Smith on January 22, 2009
 
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Today FORTUNE announced its list of America’s 100 Best Companies to work for 2009, and I am very proud FedEx made the list for the 11th time in the past 12 years.  We are the largest company (in terms of number of employees) to make the cut, so it’s an even greater honor—after all, the bigger the company, the more challenging it is to manage for excellence. In addition, scores for participating companies are partially based on the responses of several hundred of their own employees.

I’d like to give a big thanks to all our team members, particularly in difficult economic times, for achieving this recognition for FedEx. We can only exceed customer expectations if we have a great team delivering every day on our Purple Promise, which says "I will make every FedEx experience outstanding." Our people are the public face of FedEx and, through our Purple culture, the ones who keep our reputation strong.  Why does that matter?  Studies show that strong cultures and good reputations deliver better financial results, beat the competition and cultivate more loyal customers. Essentially, culture and reputation have become powerful competitive differentials in the marketplace.

As always, we appreciate such recognition, but whether we receive the accolades or not, we’ll keep doing what we say we’ll do, raising our quality and service standards, and never being satisfied until every transaction is flawless. Thanks again, FedEx team!  You are the ones who make it happen.

Visit the FedEx Multimedia Center's Our People channel to find out what makes FedEx such a great place to work.

 

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We here at Office are in the

Submitted by Luke Anderson on 01/22/09 - 3:51 pm
We here at Office are in the retail/printing industry. Pretty much every other OpCo for FedEx is in the transportation business. If you look at our industry we offer competitive pay and if you shop our benefits I think you will find that overall they are good. The transportation industry operates on an industry specific pay and benefits band so they can stay competitive in their markets. We cannot seriously expect that just because we operate under the FedEx umbrella we automatically qualify for their Industry standards? FedEx Office sets their benefit package accordingly to the industry we are in. If we did not operate independently FedEx would not be in the position to compete collectively. As far as the red headed step child. If we were the top performer for FedEx in terms of sales, profit, and customer service this would not be an issue. FedEx and FedEx Office are taking steps to ensure that we can achieve sustainability on our own. If you want to interpret that as them unfairly requesting of us to do extra so be it. I appreciate the fact that FedEx has invested massive cash into our infrastructure and people. Maybe FedEx bought a retail business and is still learning the ins and outs on how to properly manage and run a business outside of the transportation industry? That could be the case. I can say though that we are very fortunate that FedEx was the company that purchased Kinko’s. Without their strong commitment to P-S-P, Kinko’s in my opinion could have very well folded under lesser management. So I would ask that before you say the grass is greener on the other side take a look at all the extra effort FedEx has put into our company to right the ship. Because there are tons of companies out their without their FedEx’s commitment and leadership that would have decided to run us into the ground instead of having the vision to build us up.

Mr Smith, Thank you for

Submitted by Robert Hoover on 01/22/09 - 3:00 pm
Mr Smith, Thank you for allowing employee like myself to work for such a prestigious company. I only wish that our team members see the vision that you have had since the conception of FedEx. Thanks

I agree with you Mo, I am a

Submitted by Bobbi Felder on 01/22/09 - 2:44 pm
I agree with you Mo, I am a new hire also and this is the first time working for a fortune 500 company and I am honored and glad to be here.

Although we are not related

Submitted by Kenneth Smith on 01/22/09 - 1:52 pm
Although we are not related (at least not that I am aware of), I am proud to have the Smith name and to be a team member of a great company. Thank you, Mr. Smith, for your very positive comments made today. I, too, have had many years of work experience but working for FedEx Office over the past two years and applying the Purple Promise in every encounter makes every day a real pleasure.

Congatulations...WGM would

Submitted by jon silverstein on 01/22/09 - 1:30 pm
Congatulations...WGM would have been proud. You're one of the few remaining CEO's that really make a difference.

I have been employed by the

Submitted by Kathleen Russell on 01/22/09 - 12:15 pm
I have been employed by the company for 30 years. I was with CJ Tower, Tower Group International, McGraw Hill and, now, FedEx. Of all the different companies I have worked for, I find the FedEx is the best. They really care about their employees and show it every day. I believe our employees reciprocate by extending every effort to honor the Purple Promise everyday. I am proud to be a member of the FedEx family and look forward to the future of our company.

I am a newly hired Senior

Submitted by Moises Serrano on 01/22/09 - 12:01 pm
I am a newly hired Senior Center Manager and I come form a fortune 50 company. I want to let you know that the value and emphasis you place on people is what makes this company great. I had a tough decission to make pror to coming on board. I feel better every day and want to fight to keep this compnay profitable and will do what it takes. I feelt like I am going to be bleeding FedEx color due to the respect and support I have recieved from my fellow managers and supervisor. Thank you for what you do and let's continue to make this company great.

Thank YOU Mr. Smith! I am so

Submitted by Steve Reynolds on 01/22/09 - 12:01 pm
Thank YOU Mr. Smith! I am so proud to work for FedEx! Steve

Mr Smith, Thank you for

Submitted by Beverly Cockrum on 01/22/09 - 11:32 am
Mr Smith, Thank you for taking the time out of your very busy schedule to recognize your teams and share this very positive information. It has been a joy to be part of the FEDEX team and I hope our relationship and success lasts for many years to come. God Bless You!

To bad Fedex office is the

Submitted by Morgan on 01/22/09 - 11:32 am
To bad Fedex office is the red headed step child of fedex....bad pay and bad benefits and everything else.

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