All in a Night’s Performance - Bogart, Business and Boxes

“The only thing that you owe the public is a good performance” - Humphrey Bogart Maybe this is true in acting; but it’s not accurate when it comes to business in general, or delivering boxes every day and night.

Practical Environmentalism

"A house can have integrity, just like a person" - Ayn Rand -  Practical Environmentalism is strategic and transformational environmental stewardship that adds tangible value in the effort to be more responsible. It doesn’t matter if the organization practicing it is a household, a business, a state, regional or national government.

I’m Happy to Serve at FedEx

I like challenges. I’ve decided to challenge myself this week and I want you to do the same.  I want to challenge you this week to thank those around us who help us everyday try to balance my life.   This week is Administrative Assistant week.  It is a time set aside to thank those who make our lives easier.  As I thought of the continuous challenge of balancing our lives and specifically our work life; I was reminded of just how many people I rely on to accomplish all the projects in my life.

Teach For America Week 2009

Most of us remember our favorite teacher. You know, the one who opened our eyes to a whole new world, gave us the confidence to explore new ideas or motivated us to rise to the challenge. Through his or her dedication and commitment to education, doors were opened for hundreds, if not thousands of students.

Sheila Harrell Named Customer Service Executive of the Year

On February 10, Executive Director of the Customer Service Institute of America, Christine Churchill presented FedEx Customer Service Vice President Sheila Harrell with the 2008 Customer Service Executive of the Year award. Sheila was awarded the honor on November 17, 2008, but due to the busy holiday season and other commitments she was not able to attend the awards ceremony.  Sheila accepted the award in front of and on behalf of her team in a small gathering on the FedEx campus. About the CSIA