Information Technology is a Universal Language

When I was approached to be a member of the IT team to implement the new FedEx Asia Pacific hub in Guangzhou, China, I didn’t know how to react.  In my 20 years at FedEx, I’ve always been involved with the IT systems that help our hubs operate.  I was a member of the team that successfully implemented two expansions of the Indianapolis hub, but implementing a hub in China?Our small core team, comprised of US and Asia Pacific IT team members was about to embark upon a mission-possible! 

Contingencies are Our Business

At FedEx we pride yourself on both planning and execution. Since we operate in a worldwide arena, everyday we are forced to operate in some type of contingency situation. As a result, redundancy is a key to our success. Let me give you some examples: